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Vikram Mehta
Platform Administrator
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Workflows

Workflow definitions installed for this account. The DIGIT reference workflow is locked and cannot be edited or deleted.

New workflow
NAME	CODE	TYPE	STATES	TRANSITIONS	USED BY	STATUS	UPDATED	ACTIONS

DIGIT PGR Standard Workflow v2
SYSTEM
	PGR.STANDARD.V2	REFERENCE	7	7	42 categories	Active	
2024-01-15
DIGIT Platform
	


Sanitation Fast-Track
	PGR.SANITATION.FT	CUSTOM	6	6	8 categories	Active	
2026-04-22
Vikram Mehta
	


Water Supply – 2-Tier Escalation
	PGR.WATER.2TIER	CUSTOM	8	9	5 categories	Active	
2026-05-30
Vikram Mehta
	


Street Lighting (pilot)
	PGR.LIGHTING.PILOT	CUSTOM	7	7	0 categories	Draft	
2026-06-08
Harpreet Kaur
	

The DIGIT PGR Standard Workflow v2 (PGR.STANDARD.V2) is the reference state machine bundled with the DIGIT Complaint Management System. Every account inherits it; it cannot be edited or deleted. Clone it to create a custom variant for your account.

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