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GRIEVANCE REDRESSAL
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Makueni County Government, Kenya
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Citizen complaints in your jurisdiction

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W-18
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15 total
4 open
3 breached
NO.	TYPE	NAME	LOCALITY	OWNER	PRIORITY	SLA	STATUS	NEXT ACTION	FILED
PGR-2026-04812	
Garbage not collected
Sanitation
	
Harjeet Singh
98xxxxxx21
	Civil Lines	
Ramesh Kumar
Sanitary Inspector
	HIGH	
On Track
·
6h left
	
ASSIGNED	Pick Up	22 May 2026, 4:00 pm
PGR-2026-04813	
Streetlight not working
Electrical
	
Simran Kaur
98xxxxxx32
	Ranjit Avenue	
Gurmeet Singh
Lineman
	MEDIUM	
On Track
·
18h left
	
IN PROGRESS	Resolve	22 May 2026, 4:00 am
PGR-2026-04814	
Water pipeline leakage
Water Supply
	
Arvind Mehta
98xxxxxx43
	Hall Bazaar	Unassigned	HIGH	
On Track
·
18h left
	
OPEN	Route	23 May 2026, 4:00 am
PGR-2026-04815	
Sewerage overflow
Sewerage
	
Inderjit Kaur
98xxxxxx54
	Cantonment	
Mohan Lal
Sewerage Supervisor
	HIGH	
On Track
·
3h left
	
ASSIGNED	Pick Up	23 May 2026, 5:00 am
PGR-2026-04816	
Pothole on road
Public Works
	
Karan Verma
98xxxxxx65
	Ranjit Avenue	
Surinder Pal
Junior Engineer
	MEDIUM	
Breached
·
+18h over
	
RESOLVED	Verify	19 May 2026, 4:00 pm
PGR-2026-04817	
Dead animal removal
Sanitation
	
Rakesh Sharma
98xxxxxx76
	Civil Lines	Unassigned	HIGH	
On Track
·
3h left
	
OPEN	Route	23 May 2026, 1:00 am
PGR-2026-04818	
No water supply
Water Supply
	
Geeta Devi
98xxxxxx87
	Civil Lines	
Baljeet Kaur
Water Works Officer
	HIGH	
At Risk
·
2h left
	
ASSIGNED	Pick Up	23 May 2026, 12:00 am
PGR-2026-04819	
Streetlight not working
Electrical
	
Naveen Kumar
98xxxxxx98
	Hall Bazaar	
Gurmeet Singh
Lineman
	MEDIUM	
On Track
·
12h left
	
IN PROGRESS	Resolve	21 May 2026, 10:00 pm
PGR-2026-04820	
Illegal encroachment
Town Planning
	
Resident Welfare Assn.
98xxxxxx10
	Cantonment	Unassigned	MEDIUM	
On Track
·
72h left
	
OPEN	Route	21 May 2026, 10:00 am
PGR-2026-04821	
Garbage not collected
Sanitation
	
Anonymous
98xxxxxx20
	Ranjit Avenue	Unassigned	MEDIUM	
Breached
·
+36h over
	
REJECTED	—	20 May 2026, 10:00 pm
PGR-2026-04822	
Stray animal menace
Veterinary
	
Sunita Rani
98xxxxxx31
	Civil Lines	
Ramesh Kumar
Sanitary Inspector
	HIGH	
On Track
·
20h left
	
ASSIGNED	Pick Up	22 May 2026, 6:00 am
PGR-2026-04823	
Pothole on road
Public Works
	
Davinder Singh
98xxxxxx42
	Cantonment	
Surinder Pal
Junior Engineer
	MEDIUM	
On Track
·
22h left
	
IN PROGRESS	Resolve	21 May 2026, 8:00 am
PGR-2026-04824	
Garbage not collected
Sanitation
	
Market Association
98xxxxxx53
	Hall Bazaar	
Pritam Singh
Sanitary Inspector
	MEDIUM	
Breached
·
+86h over
	
RESOLVED	Verify	18 May 2026, 8:00 pm
PGR-2026-04825	
Water pipeline leakage
Water Supply
	
Pooja Aggarwal
98xxxxxx64
	Ranjit Avenue	Unassigned	HIGH	
On Track
·
21h left
	
OPEN	Route	23 May 2026, 7:00 am
PGR-2026-04826	
Sewerage overflow
Sewerage
	
Mohinder Pal
98xxxxxx75
	Civil Lines	
Mohan Lal
Sewerage Supervisor
	HIGH	
At Risk
·
1h left
	
IN PROGRESS	Resolve	23 May 2026, 3:00 am
Showing 1–15 of 15
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